Skip to Nav

  1. Checkout
  2. View Cart

Customer Services: 0844 414 2297

Health & Safety Training Supplies

You are here: Home > Worksafe Health & Safety Training > Returns Policy

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund. Cost of postage is non-refundable and goods are returned at the customers expense. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days to the same payment method as the purchase. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in a new and re-saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.